Would you like to join a global, growing company that innovates for a more sustainable tomorrow? Our client could be the team for you. As a frontrunner in developing renewable alternatives to fossil-based materials, they enable both businesses and consumers to make more sustainable choices while striving to create a positive experience for all employees worldwide. They live by their values – trust and be trusted, achieve together, renew with courage. Join them in creating a future beyond fossils!
We are now looking for a Collections Controller, Finnish Speaker to grow with the Collections Team located in the Business HUB in Wrocław, Poland. This team provides Collection Services for customers in the EMEA and Americas regions and is part of the Global Finance & Control organization.
Greetings from your future manager "Welcome to our vibrant Collections Team in Wrocław! We believe that efficient and professional communication with customers is key to building long-lasting relationships and achieving great results. If you are a skilled communicator with a goal-oriented approach and a knack for analysis, we invite you to apply!" – Team Leader, Collections
What you will do
Manage portfolio customers and minimize overdue receivables
Conduct regular account reconciliations and follow up on overdue accounts
Contact customers to ensure on-time payments, reconcile customer payments with invoices, determine reasons for non-payment, and negotiate resolutions within company guidelines
Reinforce the company's Collection Brand and educate customers on maintaining a current account status
Analyze and report on key performance indicators (KPIs) related to collections and receivables
Work closely with Sales and Customer Service teams regarding changes in customer behavior
Support internal controls by preparing audit documentation and recommending process improvements to enhance efficiency in collections management
Handle and resolve customer payment discrepancies, analyze root causes, and send balance confirmations to customers and auditors
Who you are
You have a bachelor’s degree or equivalent qualifications in Accounting/Finance
You have experience in examining and handling accounts receivable aging reports
You speak fluent Finnish and communicative English; Turkish would be an additional asset
You are solution-oriented with a problem-solving mindset and the ability to navigate complexities
You have a strong business mindset and a good understanding of business environments
You are knowledgeable about regulations and compliance requirements related to receivables and collections management
You excel in partnerships, have effective persuasion skills, and thrive in teamwork, showing adaptability to new circumstances
You are an adaptive communicator with good presentation skills
What’s in it for you?
A meaningful job – Work with purpose in a company committed to creating a future beyond fossils.
A caring community – Join a team that values well-being, teamwork, and work-life balance.
Development opportunities – Enjoy a clear path for professional growth in an international, multi-business environment.
A responsible employer – Work for a company that prioritizes sustainability, diversity, and inclusion, ensuring a workplace where everyone can be themselves.
Are you ready for the challenge? Apply now and take your career to the next level! 🚀
