Skip to main content
< Back to search

Customer service support

Call Centre and Customer Service
Elsenham, Essex, England
£12 per hour

Long term temporary contract - Full time

Great opportunity to work for an international company required to cover an 8 month temporary assignment in their customer service department. We are looking for someone with excellent customer service skills via phone and social media and able to manage multiple tasks.

Duties

  • Handling both proactive and reactive customer interactions
  • Processing orders
  • Monitoring responses via social media
  • Processing internal orders
  • Escalating customers orders: email, phone, post
  • Supporting the Operations team

Requirements

  • Available full time long term
  • Intermediate skills with Microsoft word, excel and Outlook
  • Customer service skills
  • Attention to detail
  • Problem solving
  • Ability to work under pressure