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Workshop Supervisor

Job Reference: 003

Trade and Services
Dumfries & Galloway, Dumfries & Galloway, Scotland
£33000
Permanent

Job Description: Workshop Supervisor
Location: Dumfries
Hours: Monday - Friday, 7:30am to 5pm
Contract: Full Time, Permanent
Salary: From £33k (Dependant on Experience)

About Our Client:

HRGO is recruiting for our client, a leading equipment hire and sales company based in Dumfries, committed to providing high-quality tools, machinery, and customer service to clients across the region. With a reputation for reliability and expertise, they support a wide range of industries, including agriculture, construction, and landscaping.

We are looking for a motivated and experienced operations leader to join their team. The ideal candidate will ideally have a background/knowledge in agricultural or plant machinery, or significant practical experience in similar fields. This is a great opportunity for someone with ambition and wanting to further their career.

Key Responsibilities:

Team Leadership:

  • Supervise and lead a team of workshop technicians and engineers.
  • Allocate tasks, monitor progress, and ensure high standards of workmanship.
  • Provide training, mentoring, and guidance to workshop staff.

Maintenance & Repairs:

  • Oversee the maintenance, repair, and servicing of a range of equipment, including agricultural machinery, plant machinery, and small tools.
  • Ensure all repairs are carried out efficiently, safely, and in line with company standards.

Workshop Management:

  • Organise and maintain a well-equipped, tidy, and safe workshop environment.
  • Manage stock levels of parts and consumables to minimise downtime.
  • Ensure compliance with health and safety regulations and company policies.

Customer Service:

  • Liaise with customer services to discuss repair requirements.
  • Ensure clear communication regarding repair schedules, costs, and any delays.

Administrative Duties:

  • While this role is very much in the workshop, you will be expected to assist with maintaining accurate records of repairs, inspections, and service schedules.

Requirements

  • Leadership Skills: Experience supervising teams, with the ability to delegate tasks, motivate staff, and maintain a positive work environment.
  • Technical Expertise: Experience in agricultural or plant machinery engineering, with strong diagnostic and repair skills (diesel engines, hydraulics, and electrics) and familiarity with tractors, diggers, telehandlers, and small tools is desired.
  • Personal Attributes: Excellent organisational and problem-solving skills, ability to work under pressure, and a customer-focused, communicative attitude.

What We Offer:

  • A starting salary of from £33k (DOE) with potential for growth.
  • A supportive work environment.
  • The chance to work with a well-established, family-run company in a thriving industry.