Say goodbye to the chaos of scheduling

Need to juggle shift patterns, holidays, and last-minute absences? Let us handle all the details, so you have the right people, in the right place, at the right time.

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Helping UK's leading businesses stay ahead of the game

CHALLENGES

The planning challenges we solve

Last-minute changes: Unexpected events and urgent requests can happen.
Shift gaps & unfilled bookings: Scrambling to find cover at the eleventh hour is never fun.
Communication breakdown: Juggling multiple agencies and chasing down confirmations is a hassle.

WHAT YOU CAN EXPECT

Planning made easy

We handle all the paperwork, training, and compliance checks, so your new hires can hit the ground running.

1

Live planner:

Our innovative client portal gives you a real-time view of your workforce schedule. See who's booked, who's available, and any gaps that need filling – all in one place.

2

Proactive management:

Our experienced consultants work tirelessly behind the scenes, communicating with workers, planning holidays, and ensuring your shifts are always covered.

3

Complete transparency:

No more surprises or unfilled bookings. Our system provides complete transparency, so you can plan your operations with confidence.

4

Flexibility:

Need to make last-minute changes? No problem. Our team will work with you to adjust your schedule and find the right people to fill those gaps.

5

24/7 support:

We're here for you whenever you need us, with on-call support and solutions to any staffing challenges that arise.

We’ve helped our clients:

Keep a call centre running smoothly

A large call centre needed to ensure adequate staffing across multiple lines, even with fluctuating absences and holiday requests. We gave them a live look at their staffing schedule, showing exactly who was booked for each shift and any gaps that needed filling. This meant they could quickly see if they needed extra help from us, or if they could shuffle their own team around to cover those calls.

Adjust operations in real-time

We provided up-to-the-minute information on worker attendance to a manufacturing client. With real-time updates on who's actually showing up, they could adjust production lines on the fly – either opening more lines or taking staff off lines and allocating them to other tasks.

FAQs

Frequently asked questions

Your questions about our planning services, answered.

What types of businesses benefit most from HRGO's planning service?

Businesses heavily reliant on temporary workers, particularly in manufacturing, contact centres, warehousing, and retail, benefit greatly. Our service provides real-time visibility into staffing levels, allowing for proactive management and adjustment of operations as needed.

How does HRGO handle last-minute changes or cancellations?

We're always on call and have a network of available workers, so we can quickly adapt to any changes and ensure your shifts are covered.

Can I make changes to my schedule through the client portal?

If you want to request changes or move workers between shifts, please speak to your consultant and they can assist you with that.

What if I don't want to use the online planner?

While our technology streamlines the process, we understand that some clients prefer a more traditional approach. Our consultants are always available to handle your scheduling needs. Just pick up the phone, send a text or drop us an email.

How does HRGO's planning service differ from other agencies?

We offer unparalleled transparency and real-time data, giving you complete visibility into your workforce schedule. Unlike other agencies that rely on outdated methods like spreadsheets, our live planner keeps you informed and in control.

What if I'm already working with another agency?

We'll make the transition seamless. Our experienced team will handle all the details, ensuring a smooth handover and minimal disruption to your operations.