Administration Officer
Location: Margate, Kent
Department: Civil Enforcement
Job Type: Temporary
Salary: £11.44 per hour
Hours: 30 hours per week (Monday, Tuesday, Thursday & Friday)
We are seeking a highly experienced & motivated administrator to work as a Civil Enforcement Administration Officer to join the team at Thanet District Council. The Civil Enforcement team helps the District Council meet the demands of the Traffic Management Act 2004.
As a Civil Enforcement Administration Officer, you will deal with all administration and parking enquiries regarding Civil Enforcement. This includes Penalty Charge Notices, Abandoned Vehicles, Parking Permits, Parking Suspensions, Road Closures & Payment.
Responsibilities:
- Giving customers a wide range of specialist advice over the telephone and email on all parking and highway related issues.
- Responding to customers on the councils parking appeals process and offer information on Penalty Charge Notices
- Manage the inputting of data into the permit management system and issuing permits in accordance with the council's terms and conditions.
- Manage the inputting of data and process on Abandoned Vehicles.
- Assist with the inputting of data for parking payments
- Assist with orders for the department and ensure that they are dealt with quickly and efficiently.
- Assist with Parking Suspension administration.
- Assist with Road Closure administration.
- Assist with general office administration.
Requirements:
- Basic knowledge of the local area is essential
- Excellent IT skills
- Customer service skills
- Proven written and verbal communication skills
- Experience with a busy office environment
- Must be able to multitask & work well under pressure
- Must be able to work independently and as part of a team
If you are a proactive and motivated experienced administration, then we want to hear from you.!! Apply, now to join the team at Thanet District Council.
