Location: Doncaster
Position: Housing Officer
Salary: £16.30 per hour
Working hours: Monday to Friday, 8.30am-5pm
Role: temporary
As a Housing Officer working within an area-based housing team, you will be responsible for providing a comprehensive estate and tenancy management service to tenants within a specific geographical area. Your role will involve enforcing tenancy agreements, supporting tenants in sustaining their tenancies, and working collaboratively with partners to create strong and vibrant communities.
Key Responsibilities:
- Visit tenants in their homes on a daily basis
- Attend local meetings with partners and the public
- Assist tenants in sustaining their tenancies
- Improve communication with tenants and residents
- Contribute to creating safer neighborhoods by reducing anti-social behavior and crime
- Identify vulnerable individuals and safeguarding issues
- Complete vulnerable victim risk assessments and make safeguarding referrals as necessary
- Support referrals to relevant agencies to address vulnerability and safeguarding concerns
Requirements:
- NVQ Level 3 in Customer Care, Housing, or Administration (or equivalent) desirable
- Sound knowledge of housing management, particularly tenancy and estate management
- Basic understanding of legislation related to housing and tenancy management
- Full valid driver's license
- Ability to interact with customers with diverse needs and circumstances
- Strong communication skills, with the ability to build rapport and be assertive in challenging situations
If you are passionate about creating positive change within communities and have the skills and experience required for this role, we encourage you to apply for the position of Housing Officer.
